Last-Mile Delivery Services in Kenya

The last kilometre is the most expensive part of the chain and the only part your customer actually experiences. It is also where generic logistics falls over: an address that is a landmark rather than a street, a road that a 28-tonne rigid cannot use, a recipient who is only available after five.

Jastan Logistics runs last-mile delivery on its own vehicles — 4x4 pickups for difficult terrain and 125cc–150cc motorbikes with insulated boxes for small parcels — coordinated from the same operations desk that handles the long-haul leg.

Delivery options

Same-day and next-day delivery in urban areas, scheduled deliveries into agreed time windows, and route deliveries for distributors serving a fixed network. Where a customer needs a specific window, we plan to it rather than promising a whole day.

Proof, notifications and returns

Photographic and signature proof of delivery is captured on each drop and returned to you. Recipients can be notified on dispatch and on arrival. Failed deliveries are logged with a reason rather than simply reattempted, so a recurring problem can actually be fixed.

Cash-on-delivery collection and reconciliation is available for retailers who need it.

Connected to the rest of the chain

Because the same company handles storage and distribution and the inbound freight, the last mile is not a handover — it is the last stage of one movement. That is what makes a same-day promise realistic.